Effective Date: February 1, 2025

**Overview** 
At Broadway Veterinary Hospital, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications. 

**Website:** [https://broadwayveterinaryhospitaltx.hibuwebsites.com/) 
**Phone Number:** 903.885.0061

By opting in to receive SMS messages from Broadway Veterinary Hospital, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

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### 1. SMS Consent Communication 
When you opt in to receive SMS communications from Broadway Veterinary Hospital, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

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### 2. Types of SMS Communications 
If you have opted in to receive SMS messages from Broadway Veterinary Hospital, you may receive messages regarding the following: 

– Appointment reminders 
– Wellness Reminders
– Follow-up messages
– Promotions or offers (if applicable) 

**Example message:** 
“Hello, this is a friendly reminder of your upcoming appointment with Broadway Veterinary Hospital on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

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### 3. Message Frequency 
The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to [X] SMS messages per week regarding appointments, wellness reminders, or other related communications. 

**Example:** 
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

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### 4. Potential Fees for SMS Messaging 
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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### 5. Opt-In Method 
You may opt in to receive SMS messages from Broadway Veterinary Hospital in the following ways: 

– Verbally, during a conversation with a representative 
– By submitting an online form on our website 
– By filling out a paper form 

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### 6. Opt-Out Method 
You have the right to opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from Broadway Veterinary Hospital. Alternatively, you can contact us directly at 903.885.0061 to request removal from our messaging list.

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### 7. Help and Support 
If you are experiencing any issues or need assistance, you can reply with the keyword “HELP” to any SMS message you receive. Alternatively, you can contact us directly at 903.885.0061, or visit our website at [https://broadwayveterinaryhospitaltx.hibuwebsites.com] for more information.

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### 8. Additional Options 
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. By not providing consent, you will not receive SMS communications from Broadway Veterinary Hospital.

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### 9. Standard Messaging Disclosures 
– Message and data rates may apply depending on your carrier’s plan. 
– You can opt out at any time by texting “STOP” to any SMS message you receive from Broadway Veterinary Hospital. 
– For assistance, text “HELP” or visit our [Privacy Policy]                           and [Terms and Conditions]              ]                                                   

– Message frequency may vary.

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**Changes to This Privacy Policy** 
We may update this Privacy Policy from time to time. If any material changes are made to the way we handle your personal information, we will update this page with the revised policy and its effective date.

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If you have any questions or concerns regarding this Privacy Policy or our SMS Terms and Conditions, please contact us at: 

**Broadway Veterinary Hospital** 
Phone: 903.885.0061
Website: [broadwayveterinaryhospitaltx.hibuwebsites.com](https://broadwayveterinaryhospitaltx.hibuwebsites.com)